Contact Us

Please send your questions and/or comments by email using the form below.

For security reasons, do not send your Social Security number, account number(s), or other sensitive information via e-mail. Please speak to a representative who can assist you with questions involving personal data. PLEASE NOTE THAT WE CANNOT ACCEPT TRADES OR TRANSACTION REQUESTS THROUGH E-MAIL.

For Mutual Fund Shareholder Account Service/Sales inquiries, email us at custserv@bnymellon.com or call 1-800-645-6561 to speak to a representative. (Note: If you wish to make a transaction or change your address, you may do so online. If you wish to make any change to your account status, please speak to a representative.)

For BNY Mellon Brokerage Account inquiries, email us at bnymellonbrokerage@bnymellon.com or call 1-800-843-5466 to speak to a Brokerage Services Account Representative.

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Mutual Fund Shareholders:
BNY Mellon Retail Services
A division of BNY Mellon Securities Corporation
144 Glenn Curtiss Blvd.
Uniondale, NY 11556

BNY Mellon Brokerage Account Customers:
BNY Mellon Brokerage Services
144 Glenn Curtiss Blvd. 9th Floor
Uniondale, NY 11556

For mailing address for new investments, see How to Invest with Us.

For mailing address for documents, please refer to the address on the specific form or application.

Express Voice-Activated System
1-800-645-6561, 24 hours a day / 7 days a week

BNY Mellon Funds Representatives
1-800-373-9387
(9am - 5pm ET, Monday – Friday)

BNY Mellon Funds Sales Representatives
1-800-782-6620
(9am - 5pm ET, Monday – Friday)

BNY Mellon Brokerage Express Automated Account Access
1-800-843-5466, 24 hours a day / 7 days a week

Brokerage Services Representatives
1-800-843-5466
(8am - 6pm ET, Monday – Friday)

BNY Mellon Advisor
Please contact us by using the phone number at the top of your statement or call 1-800-373-9387

403(b)(7)/Retirement Plan Inquiries
1-800-358-0910
(9am - 5pm ET, Monday-Friday)

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